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FAQs
How long will shipping take?
All orders are shipped from Canada. Processing time is 1-3 days. Available shipping times are given for your selection at checkout.
How do I know if my order is confirmed?
You should receive an e-mail after payment has been completed. If you haven't received your confirmation e-mail and you have already checked your Spam folder, please get in touch with us and we'll be happy to help.
Can I change my shipping address after my order is placed?
Yes but you must do so within 12 hours of placing your order. Once your order has been processed and a tracking number has been issued we will not be able to change your shipping information.
Do you offer an affiliate program?
Yes. If you would like to apply for the affiliate program, please scroll to the bottom of our website and click on the link to apply.
Do you offer a wholesale/retail program?
We do. If you would like more information please reach out to us through our Contact page.
Should we expect to pay duties and taxes on our order?
You may have to pay duties and taxes once your order arrives. This is dependent on local laws and regulations in your destination country.